These nine steps can help you and your staff reduce the hassle of prior authorizations while empowering patients to be part of the process.
Fam Pract Manag. 2024;31(5):22-27
Author disclosures: no relevant financial relationships.
Medication prior authorizations (PAs) are a vexing part of practice for family medicine physicians and their office staff. PAs are often not based on the most recent clinical guidelines or scientific evidence and have increasingly become a barrier to timely patient-centered care.1 PAs are equally exasperating for patients, who anticipate that the prescriptions you write will be filled without significant delay or inordinate expense. There is no clear evidence that PA requirements improve quality or patient-centered outcomes. PA has been shown to decrease the use of targeted therapies and the costs associated with them;2,3 however, that does not translate to improved clinical outcomes. Prescribing decisions should be guided by the physician's judgment, patient understanding, and clinical evidence, rather than driven by an insurance algorithm.
Although multiple facets of patient care (medications, diagnostic imaging, durable medical equipment, surgical procedures, and inpatient hospital care) can trigger the PA process, this article will deal only with medication PAs. We will describe several steps family physicians can take to reduce medication PAs.
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